1. Information We Collect
We collect information you provide directly to us, such as when you create an account, purchase data bundles, or contact us for support.
Personal Information
- Name, email address, and phone number
- Account credentials and preferences
- Payment information (processed securely through third-party providers)
- Data usage patterns and consumption history
- Device information and network details
Usage Information
- Data bundle purchases and usage statistics
- Network performance and connectivity data
- Service interaction patterns and preferences
- Location data (with your consent) for network optimization
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our internet data services
- Process data bundle purchases and manage account balances
- Track data usage and provide consumption analytics
- Send service notifications, updates, and support messages
- Optimize network performance and service delivery
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations and regulatory requirements
3. Data Service Privacy
As an internet data service provider, we handle your data with the highest level of privacy and security:
- We do not monitor, store, or access the content of your internet activities
- We only track data usage volumes for billing and service optimization purposes
- Your browsing history, websites visited, and online activities remain private
- We implement strict data protection measures to safeguard your information
- All data transmission is encrypted using industry-standard protocols
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our platform
- Network Partners: We may share usage data with network operators for service optimization
- Business Transfers: In connection with any merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- Consent: When you have given us explicit consent to share your information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent where processing is based on consent
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential Cookies: Necessary for the platform to function properly
- Analytics Cookies: Help us understand how you use our platform
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
8. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
9. Children‘s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Last updated date. We encourage you to review this policy periodically.